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Frequently asked questions and subscription management tips.

Subscription questions

1 image generation consumes 2 image credits from your balance. Generating a prompt allows you to create a maximum of 4 images simultaneously. However, if you choose to upscale the image, it will deduct 4 image credits from your balance.

If you have an active lumenor AI subscription go to the subscription management page by clicking "Manage" on your current plan on the Pricing page or by clicking on Subscription plan name on your Account page and manage your payment method in the "PAYMENT METHOD" section.

Go to the subscription management page by clicking "Manage" on your current plan on the Pricing page or by clicking on Subscription plan name on your Account page and download availible invoices in the "INVOICE HISTORY" section.

Go to the subscription management page by clicking "Manage" on your current plan on the Pricing page or by clicking on Subscription plan name on your Account page and manage your subscription. If you decide to cancel the subscription you won`t be charged on the next payment date. Even after cancelation, your subscription will remain active until the upcoming payment date.

If you have an active lumenor AI subscription go to the subscription management page by clicking "Manage" on your current plan on the Pricing page or by clicking on Subscription plan name on your Account page, cancel your current subscription and subscribe to a desired one.

No, the billing date cannot be changed.

Go to the subscription management page by clicking "Manage" on your current plan on the Pricing page or by clicking on Subscription plan name on your Account page to change your billing address.

Rate limits are restrictions that Lumenor AI imposes on the number of times a Free plan user can generate in a specified period of time - 8 images per 2 minutes AND 25 images per 30 minutes.
Rate limits are a common practice for AI Images generation, and they're put in place for a few different reasons:
  • They help protect against abuse or misuse of the service
  • Rate limits help ensure that everyone has fair access to the service
  • Rate limits can help Lumenor AI manage the aggregate load on its infrastructure
For unlimited generation capabilities, consider upgrading to one of our paid subscriptions.

Frequently asked questions

Encourage your friend, who is yet to register on lumenor.ai, to sign up using your invitation link, and both of you will be granted 50 free images. You can get your personal invite link on your Account page. These bonus images (earned since Aug 10th, 2023) do not expire. Invite more your friends to get more free images!

Yes, everyone are permitted to use either their own generated images or publicly available images for both commercial and non-commercial purposes. No permission needed.

If you aren't subscribed to the Pro or Business or plans, your images may be displayed in the public gallery and used by everyone for any purposes. If you prefer to keep them private, consider subscribing to the Business or Pro plans on Pricing page. By doing so, all your images will remain private and will not be featured in the public gallery.

Select your preferred plan on the Pricing page. Following this, proceed to the Checkout page, where you can enter your promotional code and apply it.

The unused plan images do not roll over to the following month. They expire by the end of the month and are replaced with the new set of images each month. The number of monthly images vary based on your subscription plan. However, if you want images that do not expire, invite friends or purchase Extra Credits and choose a suitable pack ranging from 500 to 10,000 non-expiring images.

If you violate the Lumenor AI Terms of Service, your account will be immediately suspended. This will result in the inability to generate new content and the removal of your existing content (excluding upscaled versions of images from other users), with no possibility of restoration. Additionally, you will not receive a refund for the current billing period, and your subscription will be terminated, ensuring no further charges are incurred. For any inquiries or assistance, please contact our support team.

  • Be Specific and Detailed: Clearly describe what you want to see in the image. Include details about the setting, objects, colors, mood, lighting, and any specific elements you want to be included. The more detailed your description, the more closely the generated image will align with your vision.
  • Use Descriptive Language: Employ vivid and descriptive language to paint a clear picture. Words that evoke sensory details and emotions can help guide the AI in creating a more impactful image.
  • Define the Composition: If you have a preference for how the elements in your image should be arranged or related to each other, make sure to include this in your prompt. Specify if certain elements should be in the foreground, background, to the side, etc.
  • Mention Artistic Styles (If Applicable): If you want your image to be in a particular artistic style, mention it. For historical or public domain styles (like impressionism, surrealism, or the style of Van Gogh), you can name them directly. For more recent or copyrighted styles, describe the style in terms of colors, brushwork, and mood.
  • Be Concise Yet Comprehensive: While detail is important, try to keep your prompt concise and focused. Avoid overly complex sentences that might confuse the model.
  • Consider Ethical and Policy Guidelines: Ensure your prompt adheres to the ethical and policy guidelines of the platform. Avoid requests for images that are offensive, copyrighted, or violate any terms of service.
  • Iterate and Refine: If the first image isn't quite what you wanted, refine your prompt based on the output and try again. Sometimes it takes a few iterations to get the desired result.

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